Harvard Phone Program 88% Complete

August 9, 2018

Harvard Phone Program Update 88% Complete

The Harvard Program’s centrex line migration-to-VoIP target is now 19,047 lines of which 16,693 have been completed (88%).

The Team has migrated 1,354 centrex lines to VoIP thus far in FY19; this leaves 2,354 lines remaining to be migrated at 31 Campus locations by end of the Program on 12/31/18.

The four phase Smith Campus Center migration completed on schedule on 07/31/18 with high quality; the GSAS SCC contact wrote Local Implementation Manager (LIM) Laurie Gamble “Thank you for your guidance and support throughout this process. It was a pleasure to work with you and your colleagues.”

LIM Barbara LoBlundo reports that HBS migrations are continuing with no major issues and are now over 50% of the School’s overall VoIP installation target of 2,248 lines across 36 Allston buildings; HBS migrations continue through October.

The HPh Team is currently working with CfA/SAO on their Aruba switch voice network build-out; 50% of this work is complete and the remainder is in Progress for an August completion; CfA production migrations kick-off on 09/06/18. Site Installation Manager (SIM) Paul Dimitruk’s Set Placement Team had its busiest month of the year to date in July as they placed and tested 1,136 VoIP sets. As the VoIP sets get ported by Verizon, a ‘quick action’ Team led by Warehouseman Gerry Redman removes all disconnected centrex sets and prepares them for pick-up and recycling by Campus Services

A sample of open initiatives ongoing with Verizon are; a potential for moving to Single Sign On (SSO) on the UCCaaS platform, re-architecture and move of the Jabber Expressway DNS server up to the Verizon cloud (SOW under review) and an ongoing dialogue concerning management of copper services across the University campus, i.e., new copper requirements and life and safety line requirements (multiple meetings held and more scheduled). The scheduled Program work completes 12/31/18 but clean-up, Closeout and Transition activities will continue into FY19.