- 911 is an important safety service
- When you dial 911 from a desk phone, certain information is typically available to the emergency operator
- The phone number
- The address where the phone is located
- But, despite all our efforts, the information may not always be complete
- Always remember to tell the 911 operator your name and location information
- Give explicit room, floor, and quadrant of building information to help emergency responders find you
- Because address information is tied to the phone, Please Don’t Move Your Harvard Phone
- If you need to move your phone to a different office, floor or building please call your local help desk and provide the new address, room, floor, quadrant information
- Keeping your phone location information current is critical to your safety and that of others
- When calling 911 from your cell phone
- Do not call from your Jabber client, use the cell phone key pad only
- Giving explicit location information is even more critical
- GPS on your phone will only give the emergency responder an ‘approximate’ address location (within 300 feet of the mobile device)
- GPS will not show what floor you are on if you are in a multi-story building or a basement
