Work Remotely


HUIT Communication Services has published Jabber for Remote Phone Coverage  to help enable staff to work remotely and cover essential phone lines.

We recommend the use of Jabber Softphone and Jabber Multiline as the primary means for remote phone coverage.

NEW: Jabber Multiline allows you to use up to eight different phone lines within the Jabber client.  If you use several phone lines for your daily tasks, Multiline allows you to leverage the calling capabilities of each line remotely. (Departmental lines, Faculty phone coverage, Support desk lines, labs, office coverage)

Contact your local contact or Support desk if:

  • the line is not tied to your Harvard Key (Local Line: Department/Office main line)
  • you need to set up Jabber Multiline
  • the line is Virtual

You may also find Call Forwarding or Simultaneous Ring (Single Number Reach) useful features.

jabber_for_remote_work.pptx32 KB