Whats New?

Jabber App Available in MS TEAMS

The Jabber app is available and easily launched from Microsoft Teams to make external calls, eliminating the need to navigate from the MS Teams to the Jabber client. MS Teams users can escalate a Chat to a Call using Jabber. Click here for the Jabber App in Microsoft Teams installation instructions For more information about Jabber visit phoneharvard.edu, or contact a member of the Harvard Phone Support Team at 495-4900

New Dial Plan Chnges

To adhere to a new Verizon standard, the Harvard Phone team has implemented a new dial plan.   You no longer need to dial "9"  or "1" before making a call.  This works similar to the way you dial using a mobile phone. Please note, if you dial "9" or "1" the call will still work.  There is no need to change the way you dial or have programmed for speed dials, call fowarding, and single number reach.

New Self-Care Portal 

Coming in February 2022!   Please check here for future updates.

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Login to your Phone Account Portal (If remote must be on VPN)

Log in to your Harvard Phone Account

  • Must be connected to the Harvard Network or VPN to access.
  • Log in using all lower case letters.

TIPS & TRICKS

Work remotely and still place & answer calls for your published office line and shared department lines with Jabber softphone and features such as Call Forwarding and Single Nunber Reach. 

Working remotely

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